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City of Chandler Salary Plan - 2012-13
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OT Status Legend:
Non-Exempt = Hourly Position
Exempt = Salaried Position
Excellence is the responsibility of everyone at the City of Chandler. We lead by our core values in constant pursuit of excellence:

*Commitment – Dedicate oneself to consistent and excellent public service
*Innovation – Implement unique, creative and cost-effective solutions
*Communication – Communicate in a positive, honest and productive manner
*Integrity - Adherence to high ethical standards
*Diversity – Promote inclusiveness and impartiality throughout the organization
*Personal Responsibility – Take initiative to achieve excellence and accept accountability
*Respect – Demonstrate a high regard for others
*Teamwork – Promote cooperative efforts, open communication and trust

All City employees are expected to conduct themselves in a way consistent with the above values.

 
Job Description
TEMP COURT CLERK II

Pay Grade: 17                FLSA Status: Non-Exempt    
Job Group: T                Class Code: T040T
Effective Date:     7/01             Revision Date:     8/03, 7/05, 10/08

Classification Summary:
The primary function of an employee in this class is to perform specialized administrative activities for the Municipal Court in accordance with strict Court policies and procedures, which involves considerable public contact. This position responds to and resolves difficult or sensitive customer inquiries or problems, including dealing with hostility, in a fair, tactful, and professional manner. Work includes processing traffic and criminal charges, handling and accounting for all monetary transactions for the court. The position requires great attention to detail and accuracy in recording and understanding and applying court cases and Judge instructions.

Essential Functions:
Essential Functions are not intended to be exhaustive list of all responsibilities, duties and skills. They are intended to be accurate summaries of what the job classification involves and what is required to perform it. Employees are responsible for all other duties as assigned.
General Duties:
Monitor monthly bond report for Presiding Judge's; review, process and track Surety Bond and demand letters and make adjustments in accounts receivable to FARE cases;
Log in incoming citations; answer-incoming calls on the Zero-Out line; collect and log incoming drop box payments;
Update and maintain training manuals for all new employees, review and update policies and procedures;

Financial Duties:
Balance cash drawers, complete a receipt, maintain and account for all unidentified monies, prepare receipts of Western Union payments, and prepare daily deposit;
Process charge-backs, NSF checks, cancel journal entry receipts, writes refund checks, voids out checks and reissues new checks, process FARE auto-receipt cases, and run daily/monthly accounting reports;
Organizes and maintains records, reports and files for retention/escheatment, creating an escheatment report for and acting as liaison to the City Accounting Division;
Prepare check request for monthly revenue to the State/County;
Post bond money and checks received, monitor PRL Cites with bonds and transfer bonds;

Courtroom Duties:
Enter and maintain all courtroom slots on default calendar, updating CJIS calendar for assigned courtrooms;
Updates officer's schedules for civil traffic hearings and public defender, judge and interpreter information as needed;
Process and maintain all appeals from notice of appeal to resolution from Superior Court and for memoranda that is filed with the court;
Schedule interpreters as needed and process all CD/tape requests of hearings;
Performs all work duties and activities in accordance with City policies and procedures;
Works in a safe manner and reports unsafe activity and conditions. Follows City-wide safety policy and practices and adheres to responsibilities concerning safety prevention, reporting and monitoring as outlined in the City's Safety Handbook.

Other Duties and Responsibilities:
Trains and reviews the work of Court Clerk I's, developing the schedule in the absence of the supervisor, and performing the duties of a Court Clerk I if needed;
Responds to and resolves difficult issues from the general public and defendants, and acts as liaison for MVD, Prosecutor's Office, Police and Risk Management;
Verifies cashier drawer totals, runs small bond write-offs, cancels receipts, recalls/adjusts of FARE cases, acts as back-up for JEU as needed and inventories/maintains forms.

Knowledge, Skills and Abilities:
Knowledge of:
Procedures involved in processing citations, warrants, summonses and other court matters;
Minimum Accounting Standards;
Municipal court accounting systems and procedures;
Court record keeping procedures;
Modern office equipment, practices and procedures;
Operation of a personal computer and software applications for word processing, spreadsheets, databases, court information files, and related records;
Departmental programs, policies and operations as applied to the work performed;
English grammar, spelling and punctuation.

Ability to:
Train and review the work of subordinates;
Operate standard and specialized office equipment including a personal computer using program applications appropriate to assigned duties, calculator, copy machine, transcriber, portable barcode readers, facsimile and related equipment;
Communicate effectively, verbally and in writing;
Read, compose and comprehend simple instructions, short correspondence and memos;
Use both numeric and alphabetical filing systems;
Maintain both manual and computerized records;
Add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals;
Maintain a professional demeanor during stressful situations;
Compile reports from a wide variety of sources and transmit data;
Establish and maintain effective working relationships with the public, staff, court personnel, and interested and affected parties;
Respond to citizen requests in a courteous and effective manner;
Understand and follow oral and/or written policies, procedures and instructions;
Make sound and reasonable decisions in accordance with laws, ordinances, regulations and established procedures;
Perform a wide variety of duties and responsibilities with accuracy and speed under the pressure of time-sensitive deadlines;
Demonstrate integrity, ingenuity and inventiveness in the performance of assigned tasks.

Supervision Received:
Works under the general supervision of the Court Services Supervisor.

Supervision Exercised:
May provide lead supervision over Court Clerk I's as requested.

Minimum Qualifications:
High school diploma or GED equivalency supplemented with college courses in bookkeeping, accounting or a related field; and
A minimum of two (2) years experience in responsible and varied clerical experience in a court related environment with cashiering experience, or
Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work.

Work Environment:
The primary duties of this class are performed in a court and general office environment.

Essential Physical Abilities:
Sufficient clarity of speech and hearing or other communication capabilities, with or without reasonable accommodation, which permits the employee to discern verbal instructions and communicate effectively on the telephone and in person;
Sufficient vision or other powers of observation, with or without reasonable accommodation, which permits the employee to comprehend written work instructions, review, evaluate, prepare and file a variety of written/typed documents and text materials;
Sufficient manual dexterity with or without reasonable accommodation, which permits the employee to operate computer equipment and other office equipment and make adjustments to equipment;
Sufficient personal mobility, flexibility, and balance, with or without reasonable accommodation, which permits the employee to work in an office environment, lift up to 20 pounds, and to sit and work at a keyboard for an extended period of time.