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City of Chandler Salary Plan - 2012-13
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OT Status Legend:
Non-Exempt = Hourly Position
Exempt = Salaried Position
Excellence is the responsibility of everyone at the City of Chandler. We lead by our core values in constant pursuit of excellence:

*Commitment – Dedicate oneself to consistent and excellent public service
*Innovation – Implement unique, creative and cost-effective solutions
*Communication – Communicate in a positive, honest and productive manner
*Integrity - Adherence to high ethical standards
*Diversity – Promote inclusiveness and impartiality throughout the organization
*Personal Responsibility – Take initiative to achieve excellence and accept accountability
*Respect – Demonstrate a high regard for others
*Teamwork – Promote cooperative efforts, open communication and trust

All City employees are expected to conduct themselves in a way consistent with the above values.

 
Job Description
DETENTION OFFICER

Pay Grade: A17                 FLSA Status: Non-Exempt
Job Group: Clerical/Technical (A)        Class Code: D017    
Effective Date: 7/01                Revision Date:     8/03, 7/05, 4/11, 12/12

Classification Summary:
The primary function of an employee in this class is to perform prisoner transportation and guard duties, general service, and clerical duties as a non-sworn employee of the Police Department. Some latitude is granted to the employee but work is subject to periodic performance audits and annual evaluations. An employee in this class may be assigned to other duties in the Police Department. This class may be required to work overtime including nights and weekends.

Essential Functions:
Essential Functions are not intended to be an exhaustive list of all responsibilities, duties and skills. They are intended to be accurate summaries of what the job classification involves and what is required to perform it. Employees are responsible for all other duties as assigned.
Transports prisoners to and from the county jail facilities to the City magistrate court, for both initial court appearance and for pre-trial interviews with prosecutors or public defenders; maintains logs/records of transport activities;
Removes prisoners from holding area using proper restraints and security measures;
Secures prisoners within appropriate area within the City;
Operates a transport van, police vehicle, personal computer, fingerprint identification system, handgun, chemical spray, hand/ankle cuffs, belt restraints;
Monitors activities and behavior of prisoners during transport or while in custody: verifies the identification of persons in custody and fingerprints and photographs them; performs physical searches on persons under arrest;
Assists prisoners in court hearings with completion of documents, obtaining signatures and fingerprints, and distributing copies of court paperwork;
Conducts video phone arraignments including obtaining and faxing signatures and paperwork to courts;
Completes monthly reports of juveniles, warrants, video arraignments, number of prisoners transported, fire extinguisher report and monthly county housing bill;
Answers inquiries from general public, City employees, court officials and other agency personnel; notifies victims when prisoners are released;
Determines if prisoners are ill or injured and obtains medical assistance when needed;
Ensures cleanliness of holding area and feeds prisoners in a timely manner;
Releases prisoners from jail upon judge's order for release; verifies identification, returns personal property, processes releasing paperwork;
May provide direction, guidance, training or answer questions of Detention Officer Trainees;
Performs all work duties and activities in accordance with City policies and procedures;
Works in a safe manner and reports unsafe activity and conditions. Follows City-wide safety policy and practices and adheres to responsibilities concerning safety prevention, reporting and monitoring as outlined in the City's Safety Handbook.

Other Duties and Responsibilities:
Instructs others in a classroom setting in proper jail and booking procedures.

Knowledge, Skills and Abilities:
Knowledge of:
Customer service and communication techniques;
Operation and services provided by a Police Department;
City and county jail procedures including booking, detention, handling and release of adult and juvenile prisoners;
Police and detention procedures and practices, including maintaining prisoner confidentiality;
Federal, state and local laws applicable to detention centers and jail environments;
Traffic laws and rules involved in vehicle operation;
Federal and State OSHA regulations and City policies regarding safe work practices.

Ability to:
Follow oral and written instructions;
Fingerprint and photograph prisoners;
Prepare clear and concise oral and written reports and maintain transport records, documents, correspondence, and related files and records;
Escort prisoners to and from jail facilities, court and other appointments;
Deal physically and/or verbally with uncooperative, distraught, or hostile individuals;
Recognize unusual medical, physical or mental conditions of prisoners;
Work independently as well as in teams;
Understand and apply departmental, state and local law enforcement procedures, policies, rules and regulations;
Analyze situations quickly and objectively, to recognize actual and potential dangers and to determine proper course of action;
Cope with stressful situations calmly, fairly, tactfully and with respect for individual rights;
Communicate effectively and establish and maintain working relationships with other employees, attorneys, Police, court personnel, the public including in difficult and sometimes adversarial circumstances;
Communicate clearly and concisely, both verbally and in writing;
Keep immediate supervisor and designated others fully and accurately informed concerning work progress, including present and potential work problems and suggestions for new or improved ways of addressing such problems;
Respond to citizen requests in a courteous and effective manner;
Operate a motor vehicle;
Operate firearms;
Operate a personal computer and related software and demonstrate proficiency to prepare inspection reports, documents, databases, e-mail and timesheets.

Supervision Received:
Work is performed under the general direction of the Detention Supervisor.

Supervision Exercised:
May provide guidance and direction to Detention Officer Trainees.

Minimum Qualifications:
High school diploma or GED equivalency; and
Two (2) years' experience handing prisoners as a Detention Officer, Corrections Officer, Police Aide, Police Officer or other related classification OR one (1) year as a City of Chandler Detention Officer Trainee; and
Ability to comply with Arizona POST firearms requirements; and
Valid Arizona Driver's License with acceptable driving record; and
Valid Arizona Commercial Driver's License (CDL) Class C with Passenger Endorsement within 16 weeks of hire or promotion date; or
Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work.

Work Environment:
The primary duties of this class are performed in a work environment in which the employee is subject to potential personal danger.

Essential Physical Abilities:
Sufficient clarity of speech and hearing or other communication capabilities, with or without reasonable accommodation, which permits the employee to discern verbal instructions, communicate effectively in person and on a telephone, and hear within the normal range of conversation;
Sufficient vision or other powers of observation, with or without reasonable accommodation, which permits the employee to comprehend written work instructions, review a wide variety of written and electronic materials at arms length or less (distinguish letters and numbers) and to see in detail objects or printed material at greater than arms length;
Sufficient manual dexterity with or without reasonable accommodation, which permits the employee to write reports, utilize required equipment, operate a personal computer, and operate a vehicle;
Sufficient personal mobility, flexibility, and physical reflexes, with or without reasonable accommodation, which permits the employee to bend or stoop repeatedly, sit or stand for long periods of time, lift up to 20 pounds, and respond physically to potential circumstances related to prisoners.