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Non-ADA Dial-A-Ride Fare Increase Public Meetings

The City of Chandler is seeking public input on proposed increases to the fares people pay when using the East Valley’s non-ADA Dial-A-Ride service.  Public input will be accepted through May 31, 2013. 

To comment on the proposed changes, please send an email to transit@chandleraz.gov or call 480-782-3440.

Non-ADA Dial-A-Ride provides transportation for seniors and residents with disabilities.  Currently, the non-ADA fare is $1.00 plus $0.50 per zone.  The average fare paid is between $1.50 and $2.00.  ADA Dial-A-Ride provides transportation to residents with disabilities certified in accordance with the Americans with Disabilities Act (ADA).  The ADA fare is currently $4.00.  A fare increase to non-ADA service is being proposed in order to reduce the differences between ADA and non-ADA fares.

The Proposed fare increase would raise the base fare from $1.00 to $2.00 in 2013.  The proposal also includes raising the fare to $3.00 in 2014 and  to $4.00 in 2015.  Additionally, the zone surcharge would be replaced by a distance-based mileage surcharge.  The proposed mileage surcharge is $0.00 per mile for the first 5 miles, $0.50 per mile for miles 6 - 10, and $1.00 per mile for any distance beyond 10 miles.  

The City of Chandler held three public meetings in April:

PUBLIC MEETINGS

Mon., April 15 at 6 p.m.

Sunbird Golf Resort
6250 South Sunbird Boulevard

Tues., April 16 at 6 p.m.
Chandler Council Chambers
88 East Chicago Street

Wed., April 17 at 10:30 a.m.
Chandler Senior Center
202 East Boston Street

For more information, see the City of Chandler press release.  Click here to view the press release. 
 

Fare Vending Machines Now In Service

Transit passengers can now purchase bus passes at any one of nine fare vending machines in Chandler.  Bus passes purchased at fare vending machines are discounted compared to those passes purchased onboard the bus.  Fare vending machines are located at the Chandler Park and Ride (Southwest corner of Germann and Hamilton) and at select LINK bus stations on Arizona Avenue.  The LINK stations containing fare vending machines are located as follows:

  • Northeast Corner of Arizona Ave. and Germann Rd.
  • Northeast Corner of Arizona Ave. and Pecos Rd.
  • Northeast Corner of Arizona Ave. and Chandler Blvd.
  • Southwest Corner of Arizona Ave. and Chandler Blvd.
  • Northeast Corner of Arizona Ave. and Ray Rd.
  • Northeast Corner of Arizona Ave. and Warner Rd.
  • Northeast Corner of Arizona Ave. and Elliot Rd.


Fare Increase on March 1, 2013

There was a fare increase effective Friday, March 1 on Valley Metro transit services including bus and light rail. The 1-Ride fare increased by $0.25 on the local bus/LINK/light rail and $0.50 on Express/RAPID.
 
Also effective March 1, riders can purchase a 15-day pass, giving frequent riders the convenient option of purchasing a multi-day pass that is less costly than the 31-day pass.

Details on all fare increases, including Dial-a-Ride, are available at valleymetro.org.


Enhancements to Chandler Bus Service


In 2012, the State of Arizona restored Local Transportation Assistance Funds (LTAF II) supported by Powerball Lottery earnings.  The funds enable Chandler to enhance its transit services.  The following service changes went into effect on January 28, 2013:
  
New Service Beginning January 28, 2013

  • Route 96 (Dobson) - Extend one additional morning trip and two additional afternoon trips to the Snedigar Sports Complex in South Chandler (Mon. - Fri.).   
  • Route 542 (Chandler Express) - Add one trip in each direction.
  • Route 112 (Arizona Ave.) - Extend southern end of route to Pecos Rd.  Turn around near Pecos and Hamilton, serving ICAN and Chandler Family Health Center.  Click here to see map.

Questions/ Comments

E-mail us comments/ questions at: transit@chandleraz.gov



Title VI Information

View the City of Chandler's Title VI Statement by clicking here.