|Information Technology Division - Infrastructure
Infrastructure consists of the Tech Support/Helpdesk and NOS (Network) areas. They are responsible for a variety of tasks including:
Support of 1,800+ desktops, laptops, printers and a wide range of other peripherals located in various City locations.
Fiber Optic Network
All City Campus buildings are interconnected with fiber cabling.
Virus scanning software is installed on file servers and desktop PC’s. This software interactively scans files to detect viruses as the files are used. When a virus is detected, the system automatically repairs the file by cleaning the virus, and then notifies both the user and IT staff of a potential problem. This software is updated regularly to provide a high level of protection for our information systems from the threat of virus attack.
Advanced High Speed Network Backbone
A high speed 1 gigabit network connects the City's Campus buildings. This network provides speed and reliability for all users in the campus. Internal networks in those buildings have been moved to a completely switched environment, with 100 MBPS connections provided to the desktops.
Access to Internet
All authorized employees connected to the network have access to the Internet.
IT currently has a number of tape systems to backup 90+ servers that are scheduled to automatically backup on a daily basis. An off-site storage facility is used to store the tape media for operational/disaster recovery.