Valley Metro operates bus service 365 days a year, with an extensive list of routes traveling through the Valley. Several Chandler bus routes make connections to METRO light rail, which provides convenient train service from Mesa to Tempe and Phoenix. Route maps and schedules for Bus and Light Rail can be found at Valley Metro, or call Customer Service at 602-253-5000.
To be eligible for Paratransit, you must have a disability that is preventing you from independently using Valley Metro bus and light rail service for at least some or all of your trips. Valley Metro's process for determining ADA eligibility includes paper applications, a release of information form, and an in-person eligibility assessment at the Valley Metro Mobility Center located at 4600 E. Washington St., in Phoenix.
Applying for ADA Paratransit/Dial-a-Ride is free. Valley Metro will provide free round-trip transportation to the Mobility Center for any applicant who resides in Maricopa County upon request.
For questions or to request an application call 602-716-2100.
RideChoice is for ADA paratransit-certified people with disabilities and seniors age 65 and above who reside in Chandler and participating communities. Valley Metro RideChoice now has easier access to a larger network of rideshare transportation providers including Uber, taxicabs and wheelchair-accessible vehicles.
With RideChoice, you can request your ride when you want to travel, there’s no requirement to book ahead. You can manage your RideChoice account by calling 602-716-2111 or by visiting the RideChoice Customer Portal.
Title VI
The City of Chandler does not discriminate in providing transportation services and complies with federal law. Title VI of the Civil Rights Act of 1964, the Restoration Act of 1987, and Section 504 of the Rehabilitation Act of 1973.
Notifying the Public of Rights Under Title VI
City of Chandler
The City of Chandler operates its programs and services without regard to race, color, or national origin in accordance with Title VI of the Civil Rights Act of 1964. Any person who believes she or he has been aggrieved by any unlawful discriminatory practice under Title VI may file a complaint with the City of Chandler.
For more information on the City of Chandler’s civil rights program, and the procedures to file a complaint, contact 480-782-3440, (people with hearing impairments can use Arizona Relay by dialing 7-1-1); or visit our administrative office at 175 S. Arizona Ave.
A complainant may file a complaint directly with the City of Phoenix Public Transit Department or the Federal Transit Administration (FTA) by filing a complaint directly with the corresponding offices of Civil Rights:
City of Phoenix Public Transit Department
ATTN: Title VI Coordinator
302 N. 1st Ave., Suite 900
Phoenix AZ 85003
Federal Transit Administration
ATTN: Title VI Program Coordinator
East Building, 5th Floor-TCR
1200 New Jersey Ave.
SE Washington DC 20590
If information is needed in another language, contact 480-782-3300. Para información en Español, llame: 480-782-3440